This policy is designed to support transparency for Denmark and EU users. Mandatory consumer rights under local law always apply.
Refund Policy
Right of Withdrawal
Where applicable, users may request withdrawal within 14 calendar days from receiving goods in line with relevant consumer distance-selling rules.
How to Request
Send your request to question@vivtorexghelroxx.world and include order details, purchase date, and contact information.
Return Conditions
Products should be returned in appropriate condition unless mandatory law provides otherwise. Additional instructions are sent by email after your request is received.
Review Timeline
Requests are reviewed within 10 business days after receiving all necessary information.
Refund Method
Approved refunds are issued via the original payment method when technically possible unless another method is agreed.